You will be purchasing your product directly from Amazon - one of the most trusted eCommerce platforms in the world.
If you have a question or concern regarding your order, please reach out to firstname.lastname@example.org with your order number or your full name. We will get back to you during regular business hours from Monday through Friday. Our customer support team does not work on the weekends.
You will receive your product generally between 1 - 7 days depending on the shipping method you select.
Please email us at email@example.com with your order number and updated shipping address to request an address change to your order, and we will do our best to accommodate if the order has not been shipped.
If you place an order that isn’t quite complete yet, you will need to reach out to firstname.lastname@example.org right away and request for it to be cancelled. Be sure to include your order number in the request. Once we confirm that we are able to process the cancellation, you can rebuild your order with a clean slate. But please keep in mind that once an order has been dispatched and on transit to you, we will be unable to make any changes or cancellations.